Successful Negotiator

Building trust, negotiating to yes


The Successful Negotiator is a 16-hour, highly interactive skill building training workshop for gaining cooperation and negotiating more robust agreements. Successful Negotiator gives managers an easy to use proven system for influencing and negotiating with people...especially "difficult" negotiators. Based on Persona GLOBAL's proprietary Communication Styles, Trust Building, Cooperation and Negotiator methodologies, delegates learn how to build sustained long term win/win business relationships based on trust. It leads to an individually tailored Action Plan for each manager to improve his/her ability to build trust, influence others and negotiate effectively..

Objectives & Benefits

Enables managers to:

  • Approach the systematic negotiation process
  • Practice skills critical to working effectively within & across functional boundaries
  • Enhance their ability to negotiate sustainable results built on trust
  • Negotiate change in complex business organizations

Program Outline

Communication Style
Trust and Empathy
Change and Defensiveness
Negotiation Process
Negotiating Outcomes While Building Quality Relationships
Understanding and Building the Business Relationship
Building Confidence
Understanding the Needs of Others in the Relationship
Developing Confidence in the Relationship
Negotiating Change in Complex Business Organizations
Action & Improvement Planning

Added Value Features

01. Self-perception Survey
Participants’ perception of their own communication style.

02. Respondent Survey
Participants receive feedback about how a peer or colleague perceive their Style, Empathy and Flexibility.

03. Gameplan Case Study
Role playing on how the participant communicates with a “real life” difficult person.

All participants acquire Persona’s expert system Gameplanning Software to meet future communication challenges.

Delegates acquire access to the same Persona Global’s Gameplan mobile application software on the iPhone or Android phone.

This cutting edge technology helps users move “beyond sales competency to sales fluency”(greater retention and proficient use of acquired skills).

The app provides business support and reinforcement; it enables delegates to “Prep” themselves just before an important interaction with anyone they need to persuade, influence or motivate.

Participants use this easily accessible learning tool to work prior to the workshop and be well prepared to go deeper into it - the great plus of Blended Learning.

The application runs on all web-enabled platforms (PC, Mac, tablets, smartphones etc). All they will need is a web browser and connection to the internet.

The integration of the e-training increases the skill of the participants and reduces the time required in face-to-face training. It helps to concentrate on discussions and role-plays within the workshop.

Basic Features
  • It provides basic knowledge of nearly every program unit
  • Participants learn at their own pace
  • Modern look & feel makes it fun to use
  • Exercises allow for easy user interaction (text, images and audio)