Transition to Management

Essential skills for the newly appointed manager


Many new managers, when placed in a position of authority over former peers, need to know how to handle this unfamiliar situation. They need to learn how to recognize the various work styles of those they manage in order to tailor their leadership approach accordingly. Persona GLOBAL®, Inc.’s Transition to Management 16-hour workshop gives them the skills necessary to fulfill their new responsibilities with confidence and the dynamics to make new things happen.

Objectives & Benefits

Provides participants with:

  • Knowledge of their strengths and weaknesses as a trust builder and leader
  • A systematic approach to understanding and managing others
  • A new plan for interacting with colleagues
  • A step-by-step analysis of how to improve communications with those they manage
  • A methodology for reducing interpersonal stress

Program Outline

Management Style
Trust and Empathy
Change and Defensiveness
Six-step Interpersonal Negotiation Process Focused on:

- Leadership
- Disciplinary
- Discussion
- Coaching
- Application

Added Value Features

01. Self-perception Survey
Participants’ perception of their own communication style.

02. Respondent Survey
Participants receive feedback about how a peer or colleague perceive their Style, Empathy and Flexibility.

03. Gameplan Case Study
Role playing on how the participant communicates with a “real life” difficult person.

All participants acquire Persona’s expert system Gameplanning Software to meet future communication challenges.

Delegates acquire access to the same Persona Global’s Gameplan mobile application software on the iPhone or Android phone.

This cutting edge technology helps users move “beyond sales competency to sales fluency”(greater retention and proficient use of acquired skills).

The app provides business support and reinforcement; it enables delegates to “Prep” themselves just before an important interaction with anyone they need to persuade, influence or motivate.

Participants use this easily accessible learning tool to work prior to the workshop and be well prepared to go deeper into it - the great plus of Blended Learning.

The application runs on all web-enabled platforms (PC, Mac, tablets, smartphones etc). All they will need is a web browser and connection to the internet.

The integration of the e-training increases the skill of the participants and reduces the time required in face-to-face training. It helps to concentrate on discussions and role-plays within the workshop.

Basic Features
  • It provides basic knowledge of nearly every program unit
  • Participants learn at their own pace
  • Modern look & feel makes it fun to use
  • Exercises allow for easy user interaction (text, images and audio)